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I lost my furniture money and never got any furniture from them. I did a research on the company and turns out they opened a new store called MSC Furnishings. I am do mad and upset and I can't get my money back. They had recently opened a new location under a...
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Anonymous
Jessdee

If you paid with a credit card you can contact your credit card company and they will do an investigation. If they do not respond than your credit card will issue a refund. A ...

#458579
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This company is still doing business under another name: ALPHA WHOLESALE FURNISHING, Inc. Jeff A. Bowden is the owner of both this company and DFW Furniture Direct. His BBB Rating is F. His "showroom" at 1401 Jupiter Road in Plano, Texas is closed, but his website for...
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Anonymous
Anonymous

They had recently opened a new location under a different business name. https://www.facebook.com/MSCFurnishings www.mscfurnishings.com good luck, hope you will get your ...

#456322
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Bought 2 items back in June for our new house we were moving into... one was a sofa w ottoman and the other was a sofa bed. One item delivers on time AFTER getting the drivers to deliver on a day we KNEW they were coming, but the Sofa bed DID NOT. they said it was on...
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Anonymous
Chriss

Can someone plz help me I laywayd a sectional made a total paymet of 600 then I realize that the store closed! How do I get in contact with them if anyone nos email meetn at t...

Anonymous
Upset Customer

They changed there business name to MCS Furnishings and moved to a different location. http://mscfurnishings.com/

#450821
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Bed Review

DFW Furniture Direct
#593760
I bought a bed you got your money and I have a bad bed the store closed 2days after I got it and I been trying to contact ever since
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Sectional Sofa Review

DFW Furniture Direct
#592310
I have boought a sectional from dfw the material was missing where it connects and after2 months it started ti sink in horrible furniture not wirth the prices
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DFW Furniture Direct - Review about Other Product from Yukon, Pennsylvania

DFW Furniture Direct
#516444
No way to contact them and I paid for life warranty .. my life
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I ordered 6 tables for three retail stores that I own in the DFW metrople. They were to be delivered in the same old 7 to 10 days , but after a month went by all I can get is phones that are turned off and or voice mails that go to no where . I had to send a certified...
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Anonymous
Upset Customer

DFW DIRECT took my furniture deposit and I still have no furniture. I never received any furniture. Now they are shut down and they reopened another furniture store using a d...

Anonymous
vee

So what ever happened? This same thing happened to me with our sofa. $500 loss, no furniture no refund, and no way to contact or find them :( ! So upset

#438599
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I ordered a sofa. Was told it would be delivered within a week. The delivery date comes and no delivery. I called several times and was finally told they had truck trouble with the deliverly and needed to reschedule. This happen 3 times until I was then told my sofa I...
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Anonymous
Anonymous

They got shut down the company went under it was a total scam..

#435165
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I strongly advice not to buy any furniture from the DFW direct furniture. I placed an order on 6/26/13 and it is yet to arrive. They called only once to check if my payment was made and is valid and after that no communications or updates. They give all sorts of...
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Anonymous
Anonymous

The company shut down

Gladstone, Missouri
#432228
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Ordered Furniture back in MAY it is now July almost August and I have not received all of my products. After 4 weeks of calling and inquiring about the delivery of my bedroom set, I was finally able to talk to someone who told me the funiture was coming from out of the...
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#432212
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Ordered furniture and they charged my card and delivery was to be in 7-10 days. After 2 weeks of no communication, I called and gentlemen told me they were out of stock and I could choose from something else. I told him just to refund my card and he agreed. Still...
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Anonymous
Anonymous

Same thing happened to us. Went back to store and it was vacant. Call you cards fraud department.

#431817
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I strongly advice not to buy any furniture from the DFW direct furniture. I placed an order 15 days back and it is yet to arrive. They called only once to check the payment made is valid or not and after that no communications or updates. They give all sorts of reasons...
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Anonymous
GEORGE

PLEASE NOTE THAT THIS IS NOT THE DFW FURNITURE DIRECT IN PLANO, TEXAS. THIS REFERS TO THE DFW FURNITURE DIRECT IN OHIO!

#423874
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Overall experience ever... the poorest customer service of any purchase ever made in my lifetime.was told furniture in 7 to 10 days....half the furniture delivered at the 3 week point was damaged and missing parts..Have been waiting 5 weeks on the replacements and...
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#417800
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